Remote Collaboration

How we work and interact is changing rapidly. However, the need for diverse groups of stakeholders to come together to address complex challenges remains. As expert collaborative working practitioners we are exploring how collaborating remotely can be as effective and human as possible.

Many organisations are dealing with the urgent necessity to work remotely in a ‘1 to many’ mode as a result of the COVID 19 pandemic. Whilst remote working isn’t new, as a result of the current situation, we believe it will become the norm for more scenarios and is here to stay.

For situations requiring groups to work effectively together, we design and run Events, Hubs and Expos (our Collaboration Solutions).  The need to deliver these Solutions and help groups to work effectively together in a remote context is now greater than ever.

Many of the current principles of effective collaboration still apply, however some exciting new patterns and ways of working are emerging, here are the evolving principles we are designing remote collaboration projects by…

Design Principles

Scoping a remote
collaboration project

  1. Ensure that objectives guide participation
  2. Invite only the right people
  3. Establish the practical remote design dimensions quickly
  4. Understand your digital environment
  5. Manage your ambition


Designing
a remote
collaboration project

  1. Apply our foundational collaboration principles
  2. Consider synchronous vs asynchronous participation
  3. Think digital first
  4. Consider ‘individual by default’
  5. Make it interactive and engaging
  6. Remember human factors!
  7. Design with the end in mind
  8. Give teams creative license


Tools, techniques and preparation
for a remote
collaboration project

  1. Test tools before collaboration begins
  2. Introduce new tools mindfully
  3. Simplify instructions
  4. Practice, practice, practice
  5. Provide a journey map
  6. Have a plan-B for tech

Try, learn, evolve, grow – apply a continuous improvement approach

Production Activities

During the delivery of remote collaborative sessions, parallel production activities are required to keep sessions flowing smoothly.

Facilitation – both during central ‘plenary’ sessions and in each breakout

Technology support (including troubleshooting tool / connectivity issues) and providing help when someone needs to navigate to correct location during a session

Facilitation – both during central ‘plenary’ sessions and in each breakout

Input and file management – ensuring all inputs / presentations are accessible to all relevant participants in a clearly labelled and catalogued format

Capture of work and discussion in plenary and breakout sessions

Creation of output documents so work can continue seamlessly after the session

Digital scribing
– where required

Think BiG

Contact us about your transformation challenges. We are always happy to talk through your situation and bring some BiG thinking to it.